ATIC

Australian Tourism use our online advisory services for their Quality Tourism Framework, which includes Accreditation, Awards and Star Ratings programs, with the objective of improving the capacity and quality of tourism services.

Over six years of transparency and improvements

• For 6 years the Australian Tourism Industry Council (ATIC) have taken advantage of the QLBS cloud platform and provided transparency and ESG improvement across the whole industry.
• High performing organisations can be identified and rewarded, and easily recognised by consumers, and organisations that could risk the Australian Tourism brand are able to be spotted early so that corrective actions can be put in place.
• The huge distances between locations in Australia mean that the process starts with self-assessment using evidence uploaded via digital devices - like smartphones and tablets. These assessments are evaluated and reviewed by on-line business advisors and program managers who may seek further assurances where required.
• On site verification with specialist auditors can then be targeted at clients that exhibit the greatest risk, making the process more efficient.
• Star rating assessments can be conducted using the offline capability of QLBS, when in remote areas with poor internet. Data is later uploaded to the system when back online.
• Award program judges conduct their own assessments building on the knowledge from the accreditation program and the direct feed from client ratings scores. This enables the Quality Tourism Awards program to deliver greater participant value.

Contact us to find out more about the benefits that ATIC have achieved by combining multiple tourism accreditation, business development and awards programs into a single, user-friendly online platform.